Support
A clear path for product, billing, and privacy help.
Current plans do not include a published response-time SLA. Use the contact that matches your request and include enough non-secret context to investigate it.
Product and billing
For sign-in, project, job, export, credit, checkout, or charge questions.
support@example.invalidPrivacy requests
For access, correction, export, restriction, objection, or deletion requests. Identity and authority are verified manually.
privacy@example.invalidSend useful context, not credentials
Include your account email, organisation, affected project or job identifier, approximate time and time zone, steps to reproduce, and a redacted screenshot when useful. Never send a password, refresh token, session token, full payment-card number, or authenticator code.
Security concern
Use the support address with “Security” in the subject. Do not exploit, retain, or publicly disclose customer data while reporting an issue.
Self-service limitations
Account deletion is not currently self-service. Follow the verified manual process in the Privacy Policy.